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Privacy Policy

Last Updated: 11-09-2025

At K-Convention, we are committed to protecting your privacy and ensuring that your personal data is handled with the utmost care and transparency. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our venue, website, or services.

By accessing our website or availing our services, you agree to the terms of this Privacy Policy.

1. Who We Are

K-Convention is a premium convention and event venue located in Janwada, Hyderabad, offering luxury spaces and amenities for exhibitions, conferences, weddings, corporate events, and family occasions. Our website and digital platforms are designed to help customers plan, inquire, and book our services easily.

2. What Information We Collect

We may collect the following categories of personal data from you:

a. Personal Identifiable Information

  • Full Name
  • Email Address
  • Phone Number
  • Postal Address
  • Company/Organization Details (for corporate bookings)
  • Event Details (type, date, guest count, preferences)

b. Technical Data

  • IP Address
  • Device Type
  • Browser Information
  • Referral Source
  • Pages Visited & Time Spent

c. Location Data

  • GPS-based or manually entered location data when using map or location services on our site

3. How We Collect Your Information

Your data may be collected through:

  • Contact Forms (Brochure Downloads, Enquiry Submissions)
  • Booking Requests and Event Consultations
  • Direct Emails or Calls
  • Cookies & Tracking Tools on our Website
  • Offline Interactions (site visits, sign-in registers, feedback forms)

4. Why We Collect Your Data

We collect your data to:

  • Respond to inquiries and provide event quotations
  • Schedule site visits or consultations
  • Process bookings and manage event planning
  • Send confirmations and necessary updates
  • Improve our website and customer experience
  • Share promotional offers, newsletters (if opted-in)

5. Legal Basis for Processing

We process your data based on one or more of the following grounds:

  • Consent: You have given us permission to contact you.
  • Contractual Necessity: Data needed to fulfill an event service or agreement.
  • Legitimate Interests: For marketing, analytics, and improving customer service.
  • Legal Obligation: To comply with local regulations and tax-related requirements.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined above or to comply with applicable laws. If you request deletion of your data, we will honor the request unless we are legally obligated to retain it.

7. Data Sharing & Third Parties

We do not sell your personal information. However, we may share it with:

  • Our internal operations team for event management
  • Third-party vendors (e.g., catering, decorators) only with your consent
  • Marketing or CRM platforms to enhance communication
  • Analytics tools like Google Analytics for website improvements

All third-party vendors are bound by confidentiality agreements and required to comply with privacy standards.

8. Cookies & Website Tracking

We use cookies and tracking pixels to:

  • Understand user behavior on our website
  • Improve site performance and experience
  • Enable retargeting through platforms like Facebook, Instagram, and Google

You can manage your cookie preferences via your browser settings.

9. Data Security

We implement the latest security measures to protect your data, including:

  • SSL encryption on our website
  • Secure cloud storage and password-protected systems
  • Restricted internal access to personal data

10. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct any incorrect or outdated information
  • Withdraw consent at any time
  • Request deletion of your data (subject to legal exceptions)
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us at:
info@kconvention.in

11. Children's Privacy

Our services are not intended for individuals under the age of 16 unless accompanied by a parent or guardian. We do not knowingly collect personal data from minors without consent.

12. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Last Updated” date. You are encouraged to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or how we handle your data, you can reach us at:

14. Contact Us

K-Convention
Shankarpalle Road, Janwada,
Hyderabad - 500075
Telangana, India
privacy@kconvention.com
www.kconvention.in